FREQUENTLY ASKED QUESTIONS

Are your greenhouses open to the public?


Yes! Our greenhouses remain open to the public at a limited capacity of 25% as permitted by the Goverment of Ontario. We ask that you follow all of our COVID guidelines for in-store shopping to keep both our staff and fellow guests safe during your visit. Please click here to view our current business hours.




Do you offer curbside pickup?


As much as we would like to continue offering both online shopping and in-store shopping, having an online store means we need to keep two seperate inventories in order to not oversell product. Unfortunately, we are physically lacking the greenhouse space to do so as well as the extra staff to hand-pick orders for the volume of people we serve. We hope to be able to open the online store back up once the busy season has passed. We thank all our customers for their support and understanding during these times.
We will do our best to try to continue updating our online store so that you can view the current selection of plants, shrubs and trees that are available in-store.




Do you offer delivery?


Yes, we offer delivery services for any in-store purchases. Simply ask an associate for details. Delivery rates start at $25.00 and up depending on your location.




Do you still offer landscaping services?


Unfortunately, we no longer offer full landscape design services. However, we are happy to help with tree planting and to assist you by giving quality suggestions for your home. Come to see us in-store with photos of your property, and our experts can give you some suggestions on what to plant.




Do you sell gift cards?


Yes! Gift cards can be purchased in-store, or can be purchased online for mailout. We mail gift cards free of charge using Canada Post.




Are you still available for gardening advice and questions?


Definitely! Visit us in-store during our regular business hours and staff will be happy to assist you.




How often do you re-stock products?


All the time! We get new houseplant arrivals on a weekly basis. Annuals are stocked throughout the entire Spring season. We receive new perennials, shrubs and trees every week.




What payment methods do you accept?


We accept all major debit and credit cards, cash and we accept TAP contact-less payments.




How can I use my gift card?


Visit us in-store to use your gift card at any time. To use them for an online order, simply bring your card with you at the time of pickup and we will refund your online order for the gift card amount.




Do you offer tree planting services?


Yes, we offer planting services for trees purchased in-store. Ask an associate for details.




Do you accept pre-orders for Spring annuals and vegetables?


No, we do not accept any pre-orders for any annuals or vegetables.




Do you sell perennials, shurbs and trees?


Yes! We carry a large selection of perennials, shurbs and trees in our outdoor yard at the garden center. Visit us during our regular business hours to view and purchase. We will do our best to continue updating our website so that you can view the current selection that we have available in-store.




What are your COVID guidelines?


The safety of our guests and staff is our top priority. That's why we are implementing guidelines to ensure a safe visit such as requiring masks to be worn at all times (no exceptions), physical distancing, limited capacity, and more. Please read out COVID-19 Policy page for more details.





We are proud to provide Ottawa with a vast variety of products ranging from annuals to perennials, tropicals and house plants, succulents and cacti, shrubs and trees, garden tools, ornaments, soil, supplies, and much more.

 

COME VISIT US TODAY!

CONTACT INFO

 

ADDRESS

4228 NAVAN RD.

NAVAN, ON

K4B 1H9

 

GENERAL INQUIRIES

(613) 835-9266

info@robertplantegreenhouses.com

PRESS INQUIRIES

Colin Matassa

colin@robertplantegreenhouses.com

HOURS OF OPERATION

BUSINESS HOURS:

9:00 - 4:00    MONDAY

9:00 - 4:00    TUESDAY

9:00 - 4:00    WEDNESDAY

9:00 - 4:00    THURSDAY

9:00 - 4:00    FRIDAY

9:00 - 4:00    SATURDAY

9:00 - 4:00    SUNDAY

** We remain open at 25% capacity for in-store shopping.

© 2020 Les Serres Robert Plante Greenhouses