Last updated: March 23, 2020
(SMS Terms added January 2026)

 

This website is owned and operated by Les Serres Robert Plante Greenhouses. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors an online shopping store for garden centre products, information, and customer support services. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

 

In order to use our website or purchase products, you must be at least 18 years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement.

 

Product Purchase

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and complete the check-out payment process.

 

The prices we charge for our products are listed on the website.  We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.  Additional information about pricing and sales tax is available on the payments page.

 

Return Policy

We guarantee that all plants and flowers are healthy when they leave our greenhouses, and it is your responsibility to properly care for them once they leave our greenhouses.  There is no warranty and no returns -- all items are final sale.  However, we stand by our products and are happy to assist you if there are any issues.  Simply get in touch with us at info@robertplantegreenhouses.com with your inquiry.

 

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services.  We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulation.  You may discontinue use and request to cancel your account at any time.

 

Indemnification

You agree to indemnify and hold Les Serres Robert Plante Greenhouses harmless from any demands, loss, liability, claims or expenses (including attorney’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Limitation of liability

In no event shall Les Serres Robert Plante Greenhouses, nor any of its employees, shall be held liable for anything arising out of or in any way connected with your use of this Site.  Les Serres Robert Plante Greenhouses, including its employees, shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Site.

 

Promotional emails and content

You agree to receive promotional communications from us by email, mail, phone, or text message if you have provided consent. You may opt out of promotional communications at any time by contacting us directly.

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SMS Terms & Conditions

 

​1- SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

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​2- Types of SMS Communications

If you have consented to receive text messages from Les Serres Robert Plante Greenhouses, you may receive messages related to:

• Customer service and follow-up communications

• Order or inquiry responses

Example:

[Les Serres Robert Plante Greenhouses] Reply STOP to opt out of SMS messaging. Thanks for contacting Robert Plante Greenhouses. Can you please send us photos of your plant so that we can assist further?

 

​3- Message Frequency

Message frequency may vary depending on the nature of the communication.
For example, you may receive up to 10 SMS messages per week related to follow-up or customer service inquiries.

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​4- Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier and pricing plan. Fees may vary for domestic or international messages.

 

​5- Opt-In Method

You may opt in to receive SMS messages from Les Serres Robert Plante Greenhouses by:

• Submitting a website form where SMS consent is provided

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​6- Opt-Out Method

You may opt out of SMS communications at any time by replying STOP to any SMS message received.
You may also contact us directly to request removal from our messaging list.

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​7- Help

For assistance, reply HELP to any SMS message, or visit:
👉 https://www.robertplantegreenhouses.com/

If SMS messages are not desired, the SMS consent checkbox on forms may be left unchecked.

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​8- Standard Messaging Disclosures

• Message and data rates may apply

• Message frequency may vary

• Text STOP to opt out at any time

• Text HELP for assistance or visit our website

• Please review our Privacy Policy and Terms & Conditions for more information